Privacy Policy
Last Updated: October 1, 2023
General
Okami Games Ltd. (“Okami Games”, “we”, “our” or “us”) creates world-class, innovative, industry disrupting mobile games (“Games”) and applications (“Apps”). We further maintain https://www.okamigames.io/, its subdomains and related features (“Site”; and collectively with the Games and Apps, the “Services”).
We respect your privacy. In this Privacy Policy, we describe in a straightforward and transparent way how we collect, store, use and share your Personal Data. This policy applies to all our services.
Please read this Privacy Policy carefully, and make sure you fully understand it and agree to it. If you do not, please stop using our Services.
Okami Games is a “data controller” under certain data protection laws. This means that we are responsible for deciding what Personal Data to ask of you, how to store and use it, and to explain our practices and reasons behind them, which we are about to do below. We wish to emphasize that you are not required to provide us with any Personal Data, but to also let you know that without it you may not be able to enjoy the full extent of our Services. For example, if you sign-in using guest mode, rather than via a third-party service provider account (such as Facebook or Google), we have no way of knowing that it is you on a new mobile device. It means that your game progress, including in-app purchases, would be tied to the mobile device with which they were made. If so, you would not be able to pick up the game from the point you reached on one device using another, and that all your game information will be lost should your device get lost, stolen, or its data wiped out for any reason.
We may update this Privacy Policy from time to time, so please check it out periodically. If we revise it materially, we will notify you (“You”, or the “User”) by means such as posting a notice on our Games or by other means and take any additional steps required by applicable laws. Each time you access our Services, you manifest your assent to our then-current Privacy Policy and to our Terms of Use.
Table of contents:
1. What information we collect, why we collect it, and how it is used
2. How we protect and retain your personal information
3. How we share your personal information
4. Your privacy rights
5. Use by children
6. Interaction with third party products
7. Analytic tools and mobile measurement partners
8. International Transfers of Personal Information
9. Contact us
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1. WHAT INFORMATION WE COLLECT, WHY WE COLLECT IT, AND HOW IT IS USED
(i) We Process the Following Personal Information:
a. Information you provide through our Apps. We collect personal information that you choose to provide voluntarily, such as your email or third-party user ID (which you may provide when you sign-in using a third-party service provider).
b. Information you provide through our Site. We collect personal information that you choose to provide voluntarily, such as your name and email address (which you may provide in the relevant fields when you contact us through our Site at https://www.okamigames.io/support), and any other information which you may choose to write in that form.
c. Information automatically collected. We may automatically collect certain information through your use of technologies such as pixels, SDKs, tracking technologies and similar identifiers (like ad ID, device ID) (“Technologies”). This information may include your Internet protocol (IP) address, and other device identifiers that are automatically assigned to your device, browser type and language, geo-location information, hardware type, operating system, internet service provider and other information about actions taken while using the Apps.
(ii) We process information for the following purposes:
a. To provide you with the Games, the Apps and their Full Features. We will use the information, including, without limitation, for the following purposes: (i) to allow you the convenience of logging-in by using an account you already have with a third-party service provider; (ii) to allow you a way to identify yourself uniquely while accessing the Service from different mobile (and non-mobile) devices, so you can pick up the game on a new mobile device from the point you previously left off playing on a different device; (iii) to process your requests; (iv) to communicate with you about your use of the Apps and for support purposes; (v) to fulfill any instruction and/or request made by you in the context of the Apps; (vi) to send you push notifications and/or emails and notifications regarding your account or certain features of the Apps, including: updates regarding the availability of new game versions, updates about new games and new game features available, and updates to our Privacy Policy and to the Terms of Use; (vii) to personalize and customize your experience with our App; and (viii) to generally administer and improve the Apps.
b. For Administrative Purposes. Okami Games may use your information (i) to respond to your questions, comments, and other requests for customer support, or information, including information about potential or future services; (ii) for internal quality control purposes; (iii) to establish a business relationship; and (iv) to generally administer Okami Games Apps.
c. To Market our Apps. Okami Games may use information to market the company and the Apps. Such use includes (i) notifying you about offers and services that may be of interest to you; (ii) tailoring content, advertisements, and offers for you, including, targeting and re-targeting practices; (iii) conducting market research; (iv) developing and marketing new products and services, and to measure interest in Okami Games' services; (v) other purposes disclosed at the time you provide information; and (vi) as you otherwise consent.
d. Security purposes. Some of the abovementioned information will be used for detecting, taking steps to prevent and prosecuting fraud or other illegal activity; to detect and prevent unauthorized access and to add to the security of our Services; and to conduct audits. Information may also be used to comply with applicable laws, with investigations performed by the relevant authorities, law enforcement purposes, and/or to exercise or defend legal claims.
e. De-identified and Aggregated Information Use. In certain cases, we may or will anonymize or de-identify your Information and further use it for internal and external purposes, including, without limitation, to analyze and improve Okami Games products and services (including through the use of artificial intelligence) and for research purposes. We may use this anonymized or de-identified information and/or disclose it to third parties without restrictions (for example, in order to improve our services, the Apps and enhance your experience with them and/or to develop new product features and improve existing offerings).
f. Technologies. We, as well as third parties that provide content, advertising, or other functionality on the Apps, use Technologies to automatically collect information through the Apps. We use Technologies that are essentially small data files placed on your device that allow us to record certain pieces of information whenever you visit or interact with the Apps.
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2. HOW WE PROTECT AND RETAIN YOUR PERSONAL INFORMATION
2.1. Security. We have implemented and maintain reasonable technical, organizational and security measures designed to protect your information. However, please note that we cannot guarantee that the information will not be compromised as a result of unauthorized penetration to our servers. As the security of information depends in part on the security of the computer, device or network you use to communicate with us and the security you use to protect your information. Note that we have no access to, and thus do not store, any passwords of yours. We only see the user ID, or email, with which you log-in via third party service providers (if you choose to log-in this way). Please make sure to take appropriate measures to protect your information.
2.2. Retention of your information. Your information will be stored until we delete our records and we proactively delete it, or if you send a valid deletion request through our support page at https://www.okamigames.io/support. Please note that in some circumstances we may store your information for longer periods of time, for example (i) where we are required to do so in accordance with legal, regulatory, tax or accounting requirements, or (ii) for us to have an accurate record of your dealings with us in the event of any complaints or challenges, and/or (iii) if we reasonably believe there is a prospect of litigation relating to your information or dealings.
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3. HOW WE SHARE YOUR PERSONAL INFORMATION
In addition to the recipients described above, we may share your information as follows:
3.1. The information Okami Games gathers is shared with our analytics tools and mobile measurement partners (noted below) and other third parties.
3.2. We may also share information with our affiliated companies about you.
3.3. We may use third party service providers to process your information for the purposes outlined above, including, without limitation:
3.3.1. With cloud service providers for hosting purposes (including with Google or Microsoft clouds);
3.3.2. With email providers, marketing, CRM, other similar tool providers; and
3.3.3. With analytic companies, in order to help us understand and analyze information we collect in accordance with this policy.
3.4. To the extent necessary, with regulators, courts, banks or competent authorities, to comply with applicable laws, regulations and rules (including, without limitation, federal, state or local laws), and requests of law enforcement, regulatory and other governmental agencies or if required to do so by court order, as well as for internal compliance procedures and to protect the safety, security, and integrity of Okami Games, our App, customers, users, employees, property, and the public.
3.5. If, in the future, we sell or transfer, or we consider selling or transferring, some or all of our business, shares or assets to a third party, we will disclose your information to such third party (whether actual or potential) in connection with the foregoing events (including, without limitation, our current or potential investors). In the event that we are acquired by, or merged with, a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer, disclose or assign your information in connection with the foregoing events.
3.6. Where you have otherwise provided your consent to us for sharing or transferring your information.
If you want to receive the list of the current recipients of your personal information, please make your request by contacting us at https://www.okamigames.io/support.
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4. YOUR PRIVACY RIGHTS
4.1. The following rights (which may be subject to certain exemptions or derogations) shall apply to certain individuals (some of which only apply to individuals protected by specific laws):
i. You have the right to withdraw consent to the processing, where consent is the basis of processing.
ii. You have the right to access the personal information that we hold and request further details about how we process it, under certain conditions.
iii. You have the right to demand rectification of inaccurate personal information about you.
iv. You have the right to object to unlawful data processing under certain conditions.
v. You have the right to the erasure of data about you under certain conditions.
4.2. You can exercise your rights by contacting us at https://www.okamigames.io/support. You may use an authorized agent to submit a request on your behalf if you provide the authorized agent written permission signed by you. To protect your privacy, we may take steps to verify your identity before fulfilling your request. Subject to legal and other permissible considerations, we will make every reasonable effort to honor your request promptly in accordance with applicable law or inform you if we require further information in order to fulfil your request. When processing your request, we may ask you for additional information to confirm or verify your identity and for security purposes, before processing and/or honoring your request. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. In the event that your request would adversely affect the rights and freedoms of others (for example, would impact the duty of confidentiality we owe to others) or if we are legally entitled to deal with your request in a different way than initial requested, we will address your request to the maximum extent possible, all in accordance with applicable law.
5. USE BY CHILDREN. We do not offer our products or services for use by children under the age of 16 and, therefore, we do not knowingly collect information from, and/or about children under that age. If you are under the age of 18, do not provide any information to us without the involvement of a parent or a guardian. In the event that we become aware that you provide information in violation of applicable privacy laws, we reserve the right to delete it. If you believe that we might have any such information, please contact us at https://www.okamigames.io/support.
6. INTERACTION WITH THIRD PARTY PRODUCTS. We enable you to interact with third party websites, mobile software applications and products or services that are not owned, or controlled, by us (each, a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services can collect information from you. Accordingly, we encourage you to read the terms and conditions and privacy policies of each Third Party Service.
7. ANALYTICS TOOLS AND MOBILE MEASUREMENT PARTNERS. We may use analytics tools in our Games and Apps, and work with mobile measurement partners, as noted below.
• Playfab - The Apps use a tool called "Playfab" to collect information about use of the App, to monitor how you interact with the game and with other players, to authorize multiplayer users and provide multiplayer functionality. We may collect and store this information. Any such information is stored by Playfab. More information at https://playfab.com/privacy/.
• Google Analytics – Used to monitor logs of the Apps to make sure they is working correctly without bugs or other issues. Also used to monitor the performance of the App and user behaviour.
• Firebase – Used to monitor the performance of the Apps.
• Google Bigquery – this is our database service. We use it to store the data and analyze the performance of the Apps.
• Mixpanel – Used to analyze the performance of the Apps .
• Appsflyer – Used to monitor our marketing campaigns.
8. INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION
In order to run our business and provide our Apps to you, we transfer personal information to certain countries around the world, including to our affiliates and service providers, many of whom are located outside of your jurisdiction. Therefore, your personal information may be processed in countries with privacy laws that are different from privacy laws in your country. Whenever we make such transfers, we will use commercially reasonable efforts to implement an appropriate level of protection to your personal information by implementing at least one of the following safeguards:
i. making sure the destination country has been deemed to provide an adequate level of protection for personal information; and/or
ii. by executing implement data onward transfer instruments such as data processing and protection agreements.
9. CONTACT US. If you have any questions, concerns or complaints regarding our compliance with this notice and the data protection laws, or if you wish to exercise your rights, we encourage you to first contact us at https://www.okamigames.io/support.